Slaying the Online Hydra of Hate, Distrust and Anti-Science

Love may be in the air — but hate and distrust are thriving on the Internet [1]. In addition to politics, medical science and science are also under attack. Despite having access to state-of-the-art Machine Learning and Artificial Intelligence tools, social media platforms such as Facebook appear unable to keep it under control. In this talk, I show why this is, and how the Physics of out-of-equilibrium networks provides a new understanding that leads to a policy matrix of novel interventions.